Telemet’s Customer Service offers prompt attention and effective solution to all inquiries in a courteous and respectful manner.
We understand support as dedication and efficiency in solving customers’ requests. This kind of support for all our services and products is an essential part of our commercial operation.
Good support depends heavily on the quality or the support personnel. Telemet’s staff is highly trained in their areas of expertise. We invest constantly in choosing and training the most appropriate people for their respective areas. We make a considerable effort to advance the development of our personnel; they receive extensive periods of updated technical training and are sensitive to the changing markets. Our goals are:
- superb know-how
- outstanding communication skills
- constant readiness and dedication
Close working relationship with our manufacturers allows us to have the additional availability of their constant input and dedication to help us resolve pressing situations.
For us, support means giving solutions. Our support team has been one of the most appreciated aspects of our activities. Don’t take our word for it, talk to our satisfied customers. Their problem is our challenge to resolve.