Customer Service

Telemet’s Customer Service offers prompt attention and effective resolution to customer’s inquiries. Our qualified and knowledgeable personnel will assist you with courtesy and mutual respect.

Telemet’s staff is highly trained in their respective areas of expertise. We make a considerable effort to advance the continued development of our personnel. They receive extensive periods of updated technical training and are sensitive to the constant changes of the world market.

Our primary languages are English and Spanish but we can also be approached in Portuguese, French and German.

We monitor customer inquiries from Monday to Friday at:

Ph. (518) 263-4968 or info@telemet.com

Additionally, for our Telemet/AccuWeather® Worldwide Weather Services Customers:

AccuWeather® provides 24 hours at day, 7 days at week Customer Assistance

Ph. (814) 235-8659 or customerservice@accuweather.com

Please make sure to copy info@telemet.com

News

AccuWeather Recognized as National Ambassador, Leader in Weather-Ready Nation Initiative

U.S. National Oceanic and Atmospheric Administration (NOAA) names AccuWeather as one of first Ambassadors.   AccuWeather Global Headquarters, March 28, 2014 — AccuWeather was named one of NOAA’s first Weather-Ready Nation “Ambassadors.” The initiative was started to recognize organizations committed to helping the nation be better prepared for, respond to, and recover from weather-related disasters. [...]

Marine Weather Forecasts Now Available from AccuWeather

AccuWeather acquires Bluefin Engineering apps and website to provide superior marine weather forecasts for users who love boating activities. Marine Weather™ by AccuWeather provides mariners and other water hobbyists with superior weather information pertinent for water activities including buoy data, tide information, water currents, radar, wind speed and direction, dew point, air temperature, barometric pressure, weather [...]

AccuWeather Acquires Sky Motion, Will Launch MinuteCast™ Minute by Minute Forecast™ Solution

New Forecasts Can Predict Precipitation Start and End Times on a Minute by Minute Basis, at a Hyper-Local Level AccuWeather Global Weather Center – November 7, 2013— AccuWeather, a leading global digital media company, today announced that it has acquired Sky Motion Research, Inc., of Montreal, Canada, an innovative developer of ultrashort- term and highly [...]

StoryTeller Interactive TouchScreen

StoryTeller brings any story to life! It derives its unique value from the fact that it is much more than cutting-edge, high-resolution touchscreen hardware. The system also includes a constantly-growing set of software apps designed both to tell particular types of stories and to quickly create eye-catching interactive displays that illustrate stories on a multitude [...]

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