Customer Service

Telemet’s Customer Service offers prompt attention and effective resolution to customer’s inquiries. Our qualified and knowledgeable personnel will assist you with courtesy and mutual respect.

Telemet’s staff is highly trained in their respective areas of expertise. We make a considerable effort to advance the continued development of our personnel. They receive extensive periods of updated technical training and are sensitive to the constant changes of the world market.

Our primary languages are English and Spanish but we can also be approached in Portuguese, French and German.

We monitor customer inquiries from Monday to Friday at:

Ph. (518) 263-4968 or info@telemet.com

Additionally, for our Telemet/AccuWeather® Worldwide Weather Services Customers:

AccuWeather® provides 24 hours at day, 7 days at week Customer Assistance

Ph. (814) 235-8659 or customerservice@accuweather.com

Please make sure to copy info@telemet.com

News

DustBoss makes maintenance easier

The new quick release manifold bracket is engineered to limit worker exposure to harsh service environments and potential safety hazards, while minimizing process downtime.

Dust suppression via remote control at scrap recycler

A pioneering scrap recycler in the Midwestern U.S. has incorporated high-performance atomized misting technology for dust suppression at its 29-acre site in downtown Holland, MI, collaborating with Dust Control Technology to develop previously unavailable remote control capabilities.

Certified safe dust suppression

Rigorous independent trials have proven what our customers already know: You can count on DustBoss units to be durable, effective, and safe.

Coal handler uses atomized mist dust suppression

A high-volume coal transshipping company servicing the Powder River Basin (PRB) is using atomized mist to control dust at its conveyor discharge points.

News Archive